- 1
- 2
-
-
€ 20,90 € 19,72 Excl.Manage customers and contacts better than ever by getting your ACT! together. Organize customer information, schedule activities, create reports, and more Meer info -
€ 20,90
€ 4,90 € 4,62 Excl.
Manage your contacts, communicate, synchronize ACT! with Outlook, and more
Here's how to set up ACT! 2007, enter and organize contact information, use ACT! to track activities, prioritize leads, and produce reports, and make it act exactly as you need it to. Meer info -
€ 20,90
€ 4,95 € 4,67 Excl.
Covers basic and advanced features of ACT! 2008.
Discover how to: Customize ACT! menus; Create custom Dashboards to gain business insight; Use the task list and calendar; Print address books, labels, and envelopes; Manage incoming e-mail; Keep your data secure Meer info -
€ 15,90 € 15,00 Excl.You'll learn how to bend and twist SugarCRM’s extensible MVC framework to create custom applications.
- Learn how SugarCRM modules interact with one another through data relationships
- Build your CRM application with SugarCRM’s GUI developer tools—without touching code
- Use built-in design templates with Module Builder to design new CRM modules - Customize modules with the Studio tool to add new fields or additional relationships between modules Meer info -
€ 28,90 € 27,26 Excl.A social revolution in how we communicate has taken place in recent years. Smartphones, social web tools, and the instant availability of information in an aggregated and organized way provide real-time intelligence to customers, not just the enterprise.
CRM at the Speed of Light, Fourth Edition reviews the latest technological developments in the operational side of CRM, including vertical applications, and explains the fundamentals of the multifaceted CRM framework. Meer info -
€ 27,45 € 25,90 Excl. -
€ 36,95 € 34,86 Excl.Van relatiemanagement naar communitymanagement.
CRM in de praktijk laat zien hoe u CRM met succes invoert als bedrijfsstrategie. Met veel cases, checklists en do's-and-don'ts is dit boek helemaal toegespitst op de praktijk. Bovendien is het zeer actueel en wordt er veel aandacht geschonken aan de lessen van de afgelopen jaren. CRM in de praktijk vormt zo de verbindende schakel tussen theorie en praktijk, tussen strategie en implementatie en tussen denken en doen. Meer info -
€ 20,90
€ 4,95 € 4,67 Excl.
There's a reason why it's called GoldMine. When you've read this book and discovered how GoldMine can help you keep track of your clients, reduce costs, and improve efficiency, you'll think you've hit the mother lode!
Manage your contacts and leads, schedule activities, track your marketing efforts, create reports, and make GoldMine work for your business. Meer info -
€ 58,30
€ 10,00 € 9,43 Excl.
Introduce the leading Open Source CRM applications into your small/mid-size business with this systematic, practical guide Meer info -
€ 20,90
€ 4,90 € 4,62 Excl.
Manage campaigns, track leads, and share customer information
Whether you're completely new to customer relationship management (CRM) software or you just want the scoop on the newest version, this handy guide will get you going. Discover how to set up CRM 3, navigate and customize the system, use it to work with your accounts and contacts, collect leads, forecast sales, run reports and much more. Meer info -
€ 20,90 € 19,72 Excl.Manage customer relationships with CRM and watch your productivity soar Meer info -
€ 39,90 € 37,64 Excl.Build customer relationships and CRM strategies that will help grow your business with Microsoft's powerful Dynamics CRM software and this practical book that covers all the bases. You'll learn the nuts and bolts of how to configure the software, automate operations, manage users, and integrate with Office - while you also get the essentials of how to capture customer data, analyze it, engage your customers, and track and report results. Meer info -
€ 37,10 € 35,00 Excl. -
€ 41,25 € 38,92 Excl.Microsoft Dynamics CRM 2011 has exciting new features that enable you to build and maintain a robust Customer Relationship Management system in your organization. It offers very powerful reporting and business intelligence features. This book is your one-stop resource to create, design, format, and manage reports in Dynamics CRM 2011. The book starts with an overview of the features, benefits and capabilities of reporting in Dynamics CRM. We then discuss the different ways to surface data in Microsoft Dynamics CRM, and view data via reports, charts, and dashboards. Meer info -
€ 25,90 € 24,43 Excl.Whether you're in sales, marketing, or customer service - quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With Step by Step, you set the pace - building and practicing the skills you need, just when you need them! Meer info -
€ 22,95 € 19,29 Excl.Whether you're in sales, marketing, or customer service - quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With Step by Step, you set the pace - building and practicing the skills you need, just when you need them! Meer info -
€ 22,95 € 19,29 Excl.Whether you're in sales, marketing, or customer service - quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With Step by Step, you set the pace - building and practicing the skills you need, just when you need them! Meer info -
€ 51,90 € 48,96 Excl. -
€ 32,80 € 30,94 Excl.
-
€ 20,90 € 19,72 Excl.Microsoft Dynamics CRM means business! Here's what you need to get going now with this customer relationship management solution. Discover how to set up CRM 4, navigate and customize the system, use it to work with your accounts and contacts, collect leads, forecast sales, run reports, and much more. Meer info -
€ 51,90 € 48,96 Excl.Two leading experts present proven techniques, best practices, and example code for going far beyond the out-of-the-box capabilities of Dynamics CRM 4. Using these solutions and sample applications, you will enhance all of your company's relationships - with vendors, distributors, employees, users, affiliates, and customers. Meer info -
€ 23,90
€ 4,95 € 4,67 Excl.
Whether you're in sales, marketing, or customer service - quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With Step by Step, you set the pace - building and practicing the skills you need, just when you need them! Meer info -
€ 19,95 € 16,76 Excl. -
€ 19,95 € 16,76 Excl. -
€ 51,90 € 48,96 Excl.Microsoft Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage. Meer info -
€ 49,80 € 46,98 Excl.This book details the use of the Microsoft Dynamics Sure Step methodology to enable the full lifecycle of Microsoft Dynamics Sure Step business solution engagements.
Written for Dynamics consultants, developers, or those in customer resources or sales roles that require guidance and knowledge of the ERP/CRM business solutions space. Meer info -
€ 26,90 € 25,38 Excl.Written by a renowned expert on the topic, Oracle CRM On Demand Dashboards provides you with a detailed and methodical explanation of the Dashboard functionality available within Oracle CRM On Demand. This book describes what makes a dashboard effective, shares strategies for dashboard design, explains the entire process for developing dashboards, and discusses the most effective ways to implement dashboards for end users. Meer info -
€ 34,90 € 32,92 Excl.This book is for the CRM project team - the business and technical experts charged with designing, deploying, and maintaining CRM On Demand within their company.
Shows how to set up, customize, and manage a dynamic software-as-a-service solution across your enterprise. Develop implementation plans, maximize user adoption, build applets and portals, integrate Web 2.0 features, and use analytics dashboards. The latest design, tuning, and data security techniques are also covered. Meer info -
€ 39,90
€ 4,95 € 4,67 Excl.
Plan, build, and distribute data-rich business intelligence reports with ease. Oracle CRM On Demand Reporting details the entire report-building process and explains how to use the powerful features available in Answers On Demand to create and share comprehensive, integrated reports. The book includes proven strategies for report design and development, real-world examples, formatting tips, advanced reporting techniques, and sample formulas. Convert disparate corporate data into actionable business intelligence with help from this detailed guide. Meer info -
€ 57,80 € 54,53 Excl.Offers a comprehensive understanding of Siebel CRM and is your safe vessel for navigating the deep waters of Siebel installation and system management. Learn about Siebel's architecture and cover everything from software installation, to planning processes and configuring tasks.
Written for administrators who want to develop and strengthen their Siebel CRM skills in the areas of installation and system management. Meer info -
€ 39,95 € 33,57 Excl. -
€ 39,95 € 33,57 Excl. -
€ 32,80
€ 4,90 € 4,62 Excl.
This book discusses the methodology to ensure quality standards in Dynamics AX customization projects and IBI-compliant ISV application development. This book will ensure that the reader is aware of the quality expectations from Dynamics AX-based ERP solutions, what best practices need to be followed to meet the quality expectations, and what is the strategy to test Customized Dynamics AX ERP applications. Meer info -
€ 32,80 € 30,94 Excl.This cookbook is full of practical and immediately applicable recipes that will take you from being an ACT! report and dashboard novice to a report-writing pro in no time. The recipes will show you how to create custom dashboards and reports, as well as utilize the new templates available in recent ACT! versions. You will learn to use ACT!'s Report Editor and Dashboard Designer so that you will be able to easily view important information about your business and your sales force. Meer info -
€ 49,80 € 46,98 Excl.
-
€ 47,90 € 45,19 Excl.Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project. Meer info -
€ 39,90 € 37,64 Excl.Learn the application and database architecture of this open-source CRM and develop and integrate your own modules and custom workflows Meer info -
€ 22,90 € 21,60 Excl.Learn to:
- Download, install, and start using SugarCRM
- Improve your sales performance
- Transfer information easily between users
- Provide great service to your customers Meer info -
€ 30,90 € 29,15 Excl.In just 24 sessions of one hour or less, you will be up and running with Dynamics CRM 4. The author covers the sales, service, and reporting functionality of Microsoft Dynamics CRM, as well as the core building blocks of the product and the extensibility.
All direct users of Microsoft Dynamics CRM and Microsoft Dynamics CRM Online will find this book helpful, as will Microsoft partners expanding into the Microsoft Dynamics CRM space, software developers, and others interested in learning more about the product. Meer info -
€ 29,90 € 28,21 Excl.In just 24 sessions of one hour or less, you'll learn how to drive powerful business results with Microsoft Dynamics CRM 2011! Using this book's straightforward, step-by-step approach, you'll learn how to orchestrate successful CRM projects, automate processes, create more efficient workflows, optimize sales and marketing campaigns, and integrate with your other systems to do even more. One step at a time, you'll master new features ranging from the new Ribbon interface to SharePoint integration. Each lesson builds on what you've already learned, helping you get the job done fast and get it done right! Meer info
-
€ 41,30 € 38,96 Excl.Written for novice and intermediate Interactive Reporting users who are struggling while using this tool.
This book examines the power of the Interactive Reporting Web Client. It starts with a quick introduction into the product interface and the EPM Workspace. Queries, Data Models, Reports, Tables, Pivots, and Charts are discussed at length, and an overview of more advanced topics including Computed Items, Meta Topics, and adding Custom SQL provide an introduction to more advanced techniques. Meer info -
€ 55,90 € 52,74 Excl.A Business Guide to Customer Relationship Management Meer info -
€ 47,90 € 45,19 Excl.A hands-on guide to the #1 open source CRM platform
SugarCRM is the world's leading commercial open source CRM software, serving more than 500,000 users all over the world. What most people don't realize is how flexible SugarCRM is as a platform, enabling businesses of all sizes to custom build the CRM applications they need. In this book, you'll learn all about SugarCRM from a developer's perspective. Meer info -
€ 49,80 € 46,98 Excl.This book will help you become familiar with the structure and main functions of CiviCRM. It will guide you in developing and successfully implementing a CRM strategy for your organization using detailed explanations and practical examples. Meer info -
€ 37,90 € 35,75 Excl.Customize your enterprise CRM solution - with or without coding
Configure, adapt, and extend Microsoft Dynamics CRM 2011 - guided by three of the industry's leading implementation specialists. Whether you're a developer, system administrator, or power user - you'll get pragmatic, hands-on insights for customizing your organization's CRM solution. You don't need to be expert at coding, but you'll benefit most if you understand how relational databases work and at least know how to edit XML files. Meer info -
€ 32,95 € 27,69 Excl. -
€ 32,95 € 27,69 Excl. -
€ 35,90
€ 4,90 € 4,62 Excl.
Get hands-on information for configuring, adapting, and extending Microsoft CRM. With Microsoft Dynamics CRM 3.0 Evaluation software on cd-rom Meer info -
€ 35,90 € 33,87 Excl.Customize Microsoft Dynamics CRM for your business - with or without programming.
Configure, adapt, and extend Microsoft Dynamics CRM - with in-depth information from the experts. Whether you're an IT professional, a developer, or a power user, this in-depth guide gives you real-world guidance on how to make Microsoft Dynamics CRM work the way you do. Meer info -
€ 32,95 € 27,69 Excl.
- 1
- 2
-